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FAQ

1. What are the arrival days?

Saturday or exceptionally another day of the week after our agreement.

 

2. What services are included in the price of my rental?

Linen is provided

 

3. Can I bring my pet?

No.

 

4.How can we pay on the site? Is the payment secured ?

You can pay on the site by PayPal or Bank card. During the order process, you have the option of choosing the accommodation you want. Once the reservation has been paid, you will receive an email notification to confirm your reservation. Payment is 100% secure

 

5. Can I book accommodation suitable for people with disabilities?

No, access to the rooms is via a staircase.

 

6. Are there any application fees?

No

 

7. Do I have to pay for my entire stay when I make my reservation?

No. See our general conditions.

 

8. Do I have a right of withdrawal? After how long ?

See our general conditions.

 

9. If I wish to do activities, can I call on you to book and advise me?

To advise you: Yes.

 

10. I want to rent one of your accommodation for a particular event, what should I do?

Contact us on (+33)6 21 53 38 49 or by email bdemont@orange.fr

 

Le Relais du Château

LD Le Bosq

TORTEVAL-QUESNAY

14240 AURSEULLES

France |  + (33)6 21 53 38 49

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